Information We Collect
We collect only the information you choose to provide through our enquiry form or by email — typically your name, company, country, email address, phone number and project details.
Legal
Privacy Policy
We treat your business information with the same care we apply to your jewellery.
How We Use It
Your information is used solely to respond to your enquiry, prepare quotations, and manage the resulting business relationship. We do not sell, rent or trade personal data.
Design Confidentiality
Sketches, CAD files, reference images and specifications shared with us are treated as confidential. They are never displayed publicly or offered to other clients, and non-disclosure agreements are available on request.
Data Retention
Enquiry correspondence is retained for as long as necessary to serve you and to meet statutory record-keeping obligations, after which it is securely deleted.
Cookies
Our website uses only the minimal technical storage required for the site to function. We do not run advertising trackers.
Your Rights
You may request access to, correction of, or deletion of the information we hold about you at any time by writing to us.
Questions about this policy? Write to info@lucksolitaires.com.